Your privacy and data security are fundamental to rsn1's commitment to responsible gaming
rsn1 is committed to protecting your personal information and respecting your privacy rights. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you use our services. By accessing rsn1, you consent to the data practices described in this policy. We implement industry-standard security measures including SSL encryption to protect your information from unauthorized access, disclosure, or misuse.
This Privacy Policy applies to all personal information collected by rsn1 (referred to as "rsn1", "we", "us", or "our") through our website at https://rsn1.cam, mobile applications, and any related services (collectively, the "Services"). This policy describes our practices concerning the collection, use, disclosure, storage, and protection of personal data belonging to players, visitors, and users (referred to as "you", "your", or "Player") within the Indonesia market.
rsn1 operates as an online betting and casino platform serving Indonesian players with localized payment methods, sports betting markets including BRI Liga 1 and English Premier League coverage, live casino games, slot games, and various gambling entertainment offerings. We are committed to transparency in our data handling practices and compliance with applicable data protection regulations.
When you register an account with rsn1, we collect the following personal information directly from you:
When you access and use rsn1 Services, we automatically collect certain technical and usage information:
We may receive information about you from third-party sources including:
rsn1 uses your personal information for the following legitimate business purposes:
You may opt out of promotional communications at any time through your account settings or by contacting customer support. Opting out does not affect transactional communications related to your account (deposit confirmations, withdrawal notifications, security alerts).
rsn1 does not sell your personal information to third parties for their marketing purposes. We may share your information with the following categories of recipients under strict confidentiality obligations:
We engage trusted third-party service providers to perform functions on our behalf, including:
All service providers are contractually obligated to maintain confidentiality and use your information solely for the purposes of providing services to rsn1.
We may disclose your information to law enforcement, regulatory bodies, courts, or government agencies when required by law or when we believe disclosure is necessary to:
In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity or successor organization. We will notify you via email and/or prominent notice on our platform of any such change in ownership or control of your personal information.
rsn1 implements comprehensive technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
While we implement robust security measures, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials and must notify us immediately if you suspect unauthorized access to your account.
rsn1 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations:
As a player on the rsn1 platform, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you. To exercise this right, contact our customer support team with your account details. We will provide the requested information within 30 days of verification.
You may update or correct your personal information at any time through your account settings. For changes requiring verification (name, date of birth, identity documents), contact customer support with supporting documentation.
You may request deletion of your personal information by closing your account. Note that we are required to retain certain data for legal compliance purposes (see Section 6 on Data Retention) even after account closure.
You may request that we limit how we use your personal information in certain circumstances, such as while we verify the accuracy of data you have disputed.
You may request a copy of your personal information in a structured, commonly used, machine-readable format for transfer to another service provider.
You may object to processing of your personal information for direct marketing purposes at any time by adjusting your communication preferences in account settings.
Where processing is based on your consent, you may withdraw consent at any time. Note that withdrawal does not affect the lawfulness of processing based on consent before withdrawal.
To exercise any of these rights, contact our customer support team at [email protected] or via live chat. We will respond to all requests within 30 days after verifying your identity.
rsn1 uses cookies and similar tracking technologies to enhance your experience and gather information about platform usage:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for platform functionality, login sessions, and security features | Session / Up to 30 days |
| Performance Cookies | Analyze how visitors use the platform to improve performance and user experience | Up to 2 years |
| Functional Cookies | Remember your preferences (language, currency display, favorite games) | Up to 1 year |
| Targeting Cookies | Deliver relevant promotional content and measure marketing campaign effectiveness | Up to 90 days |
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling essential cookies may affect platform functionality and prevent you from accessing certain features. Consult your browser's help documentation for instructions on managing cookies.
The rsn1 platform may contain links to third-party websites, payment providers, or services. This Privacy Policy applies only to information collected by rsn1. We are not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit. Our integration with Indonesian banks (BCA, BRI, BNI, Mandiri) and e-wallet providers (OVO, DANA, GoPay) is governed by their respective privacy policies and terms of service.
rsn1 services are strictly intended for adults aged 21 years and older. We do not knowingly collect personal information from individuals under the age of 21. If we discover that we have inadvertently collected information from a person under 21, we will delete such information immediately and permanently close the associated account. Parents or guardians who believe their child has provided personal information to rsn1 should contact us immediately at [email protected].
While rsn1 primarily serves Indonesian players, your personal information may be transferred to and processed in countries outside Indonesia where our servers, service providers, or partners are located. These countries may have data protection laws different from those in Indonesia. When we transfer your information internationally, we implement appropriate safeguards including standard contractual clauses, encryption, and requiring recipients to maintain adequate data protection standards. By using rsn1 services, you consent to such international transfers.
rsn1 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date and, where appropriate, by sending email notification to the address associated with your account. Your continued use of rsn1 services after such modifications constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact our Data Protection team:
We will investigate all privacy-related inquiries and respond within 30 days. Our customer support team is available 24 hours a day, 7 days a week in Western Indonesia Time (WIB) and can assist you in both English and Bahasa Indonesia.
All data transmission between your device and rsn1 servers is protected by bank-grade 256-bit SSL encryption, ensuring your personal and financial information remains secure.
Our Know Your Customer procedures verify player identity to prevent fraud, underage gambling, and money laundering while protecting your account from unauthorized access.
rsn1 never sells your personal information to third parties for marketing purposes. Your data is used solely to provide and improve our gaming services.
You have full rights to access, update, correct, or delete your personal information. Manage your data preferences anytime through your account settings.
Your personal data is stored on secure servers with restricted physical and digital access, encrypted databases, and regular security audits by third-party experts.
We maintain open communication about our privacy practices. Contact our support team anytime with questions about how your data is collected, used, or protected.
Our customer support team is available 24/7 to answer any questions about this Privacy Policy and how we protect your personal information. Review our FAQ or contact us directly.